They hide the fact you don’t get a full refund if it’s a sale item you get a credit note. If you genuinely like sales then this is perfect for you because of the open and fun environment to work with people that have a common bond with a beautiful brand. I bought a dress a few months ago and it was completely creased and their only suggestion was to get it steamed. Consumers satisfied with HouseofCB most frequently mention next day, high quality and new dress. I purchased a dress and needed to exchange it for a different size and did so. Tuve un problema con la entrega del paquete y el personal de atención al cliente lo solucionó todo rápidamente. Jamás he tenido, ni el mínimo problema, El trato, que te Dan, es encantador y exclusivo, te atienden rápidamente, con mucha amabilidad, educación, respeto, las devoluciones y los cambios, son rápidisimos y sin problemas, a gusto del cliente, los pedidos, llegan rápidisimo. Arrived two days later. A free inside look at company reviews and salaries posted anonymously by employees. I ordered on Black Friday on novembre 27 I was waiting my order but it takes time so I wrote a mail at house of cb services and I was very satisfied because the day after I received my order. © 2021 Trustpilot A/S. I exchanged it for the right size and the return exchange was so easy and the customer service was amazing. HOUSE OF CB Gracie corset Must Have This is my first time purchasing from House of CB and it will not be my last! Useful. One of the worst customer service experiences I've ever had. Definitely will purchase future dresses for her. Seriously have never had such a bad experience. ¿Si tienes una fiesta y estás perdida?, Yo siempre recomiendo, un look de house of cb, irás elegantisima finita con mucha clase, y a la vez, sexy serás el centro, de toda la fiesta y de todas las miradas, todas querrán llevar tu look, serás la envidia del evento!. The second on black Friday which arrived a week later. 23 House of CB reviews. Cancel Confirm. The Latest Deal is 10% Off Your Order @ House Of CB Coupons. Bought 2 dresses xs one is too big other is too small.Quality is poor. Niki 1 review. They always help me get the best outfits for my body type, the prices are amazing for how unique the items are. But who wants to buy from them again and pay shipping costs?Do not recommend!! The Celine cardigan I bought started falling apart after two months and I was subsequently palmed off by customer service who refused to compensate the faulty item in any way. Love love the box the dress comes in to. House of CB Spain. So in love my dress! A week later I received a refund, no apology or anything. After spending a fair amount of money on a brand new dress I was so excited to wear I am bitterly disappointed. From the friendly help with the order, to the fast shipping and the loving packaging, everything was perfect, as wellFit and quality on all orders. The reps at House of CB were great in assisting in replacing the dress for my wife and she loved the dress. But their other dresses arrived in perfect condition so it may just be a one off. Somehow this company has enough funds to pay influencers extortionate fees in order to promote the brand yet have a history of bad customer service and tend to refuse refunds and returns to paying customers. Just a small detail to make a product look more special. (652 opiniones), Directrices de Uso para autores de opinión. Then made me pay for return shipping and refused to accept the return. Delivery ( in my case international) is also super quick. I've been shopping House of CB for more than 5 years years and I love House of CB and their clothes but I usually go into their stores as I find the quality and care of their clothes much better. Estoy encantadisima tanto con la compra como con la atención online que he recibido. The packaging’s also to die for, wrapped in a beautiful gift box. The treat was more than a treat! 23 House of CB reviews. House of CB Review Hug those curves in all the right places with a dress from House of CB that is sure to help you make a statement. Read employee reviews and ratings on Glassdoor to decide if House of CB is right for you. Model is 5 ft 8 and wears size XS . I had nothing to worry about. I sent house of cb a copy of the proof of return and their employees signature. The only thing I would say that might need some thought, is letting customers know that the product they have sent back for exchange has been received earlier, rather than a when the new item is being dispatched. I see that other people have had the same problem (see Hayley's review below). You have to pay shipping costs despite it is their fault that the sizes are not matching the description. Had issues processing an order and was rectified immediately. One a month ago. For us, an unreserved recommendation and would be happy to come back at any time.E. I originally returned the dress with a note to ask for an exchange for the next size up. There isn't. El vestido es precioso, sienta como un guante y la calidad de la tela es espectacular. Más que recomendado al principio tenía mis dudas pero es una tienda excelente De calidad. For tonights video I have got a review from House Of CB. They also came nicely packaged in a gift box. Para mi, la experiencia, ha sido maravillosa y excelente, solo puedo, decir cosas bonitas. House of CB has now become my go to for dresses and I recommend it to everyone! Estoy encantada con el vestido , la tela hermosa , una excelente calidad y el modelo hermoso asi cómo el empaque. Never received one of them. Will never shop here again. I am a satisfied customer. Better experience in stores than via delivery. No existe, ninguna firma o boutique, que se pueda comparar, con house of cb, yo lo tengo claro y desde que conocí, esta boutique, no la cambio, por ninguna, otra firma o boutique..... Para mi, es la mejor, sin lugar a dudas yo siempre apuesto por sus looks y siempre acierto. Amazing customer service. Yo apuesto, al máximo, por esta boutique, me encanta, la adoro, si quieres ir elegante sexy y ser la mejor vestida con una ropa espectacular? No 1 favourite brand Honestly love house of CB clothing, its totally different when you order a House of CB piece. la devolucion es muy cara .la calidad es buena lo mismo que los diseños,muy recomendable. Reviews from House of CB employees about House of CB culture, salaries, benefits, work-life balance, management, job security, and more. CB House: Not only burguers - See 67 traveler reviews, 16 candid photos, and great deals for Viseu, Portugal, at Tripadvisor. The dress was beautiful especially on my wife but we had an issue with shipper delivering the package because we never received it. Hace casi 1 año, que tuve el placer, de descubir esta firma y de verdad, todo un acierto. Cuenta oficial de la marca inglesa House of CB. Worse experience ever. House Of CB Review and Haul of 6 pieces of clothing I purchased online. Also the dresses are good quality and very flattering. This brand has become a favorite among celebs for its form-fitting tailored pieces and chic designs. This was the fastest shipping I’ve experienced, especially during these crazy times!! © 2021 Trustpilot A/S. working for House of CB was exciting and challenging. This is all before even touching my beautiful dress, photos just don’t do the quality of their products justice. They took a month to get back to me regarding my exchange, a month. - Houseofcb.com The best I was offered was for the garment to be ‘looked at’ if I paid p&p to send it back to their warehouses with no guarantee any refund or exchange would be received. Houseofcb reviews | Voice of consumer Houseofcb reviews, rating, and complaints. Not only was shipping free it … I have just received my first order from House of CB. Como única pega que los precios son un poco caros. Can’t wait to order again & I highly recommend House of CB - My new fav! The sweatpants and top that I bought my daughter are of great quality and value. Todos los derechos reservados. Pero por todo lo demás recomendable. Don't shop here. HouseofCB has a consumer rating of 3.16 stars from 239 reviews indicating that most customers are generally satisfied with their purchases. I'm editing this review as shortly after I posted it a house of CB member (Carla) got in contact with me to help resolve the issue and after a short correspondence with also Isabel and Marianna, I eventually got a replacement dress sent out within the next two weeks. I had been eyeing a few pieces for a while and decided to treat myself to for my birthday with the ‘Gracie’ black velvet corset. 7 talking about this. Reply. Please, please, please do not buy a dress (especially a wedding dress) from House of CB- they will refuse you your basic consumer rights. Irás divina y serás, el centro, de todas las miradas, tu look, será la envidia, del evento, por mucho, que busques, jamás encontrarás, una boutique, con tanta clase y elegancia como House of cb! House of cb has collected 3 reviews with an average score of 3.33. There have been 2 fraudulent transactions made using my stolen credit card details using “ House of CB” name. don’t waste your money and nerves! After reporting this to the company, they stated it couldn't have been them and I should just send the dress to the dry cleaners. Koch,Germany. I like the fact they offer environmentally friendly packaging and their customer service usually get back quite quickly. I emailed them to refund me for the shipping/charge because it was a waste of time ordering from them, they refused. When the dress arrived, I opened the box and there was a biro pen mark across the front of the pale dress, it was so obvious and horrible. inclusive cambie de talla en 3 ocasiones y me lo mandaron correctamente! I ordered a dress for my sister's wedding. Hey lovely people! If you searching to check Better Than Sex Eyeliner Review And House Of Cb Store Locations price. If you genuinely like sales then this is perfect for you because of the open and fun environment to work with people that have a … This is the second time I'm ordering and both times i received the merchandise within 3 days and exactly the same as the picture. We have 50 houseofcb.com Coupon Codes as of December 2020 Grab a free coupons and save money. Had I not found the info from usps, I would've been out of over $200 and they'd be $200 richer, and have the dress back. The sizing of the dresses are awful. I contacted the company and they said there was a mark on the dress and therefore they can't accept the return. Share. I've been shopping House of CB for more than 5 years years and I love House of CB and their clothes but I usually go into their stores as I find the quality and care of their clothes much better. !I ordered on Friday afternoon and received my parcel within 5 days, shipping was also complimentary. 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